Alcmeon - Agent console missing updates (automated) – Incident details

alc.cx URL Shortener experiencing major outage

Agent console missing updates (automated)

Resolved
Partial outage
Started 3 days agoLasted about 1 hour

Affected

Global

Degraded performance from 11:31 AM to 12:55 PM

Agent Workspace

Degraded performance from 11:31 AM to 12:55 PM

Updates
  • Resolved
    Resolved

    Our automated monitoring service has detected that the Agent Console is back up: hit your browser's reload button one last time and you should receive fully-updated counters, and all notifications in time.

    Our Technical team is still investigating this issue's root cause.

  • Investigating
    Investigating

    Our automated monitoring service has detected that the Agent Console is currently suffering a minor incident: it is displaying incomplete counters, missing notifications or receiving notifications late. Hit your browser's reload button to get fresh content !

    Our Technical team has been notified and is investigating this issue.