Alcmeon - Agent console down (automated) – Incident details

All systems operational

Agent console down (automated)

Resolved
Major outage
Started over 1 year agoLasted 10 minutes

Affected

Global

Operational from 5:45 PM to 5:45 PM, Major outage from 5:45 PM to 5:55 PM, Operational from 5:55 PM to 5:55 PM

Agent Workspace

Operational from 5:45 PM to 5:45 PM, Major outage from 5:45 PM to 5:55 PM, Operational from 5:55 PM to 5:55 PM

Updates
  • Resolved
    Resolved

    Our automated monitoring service has detected that the Agent Console is back up.

    Our technical team is still investigating the root cause of this problem.

  • Investigating
    Investigating

    Our automated monitoring service has detected that the Agent Console is currently suffering a blocking incident.

    Our Technical team has been notified and is investigating this issue.