Alcmeon - Agent console missing updates (automated) – Incident details

All systems operational

Agent console missing updates (automated)

Resolved
Degraded performance
Started 9 days agoLasted 33 minutes

Affected

Global

Operational from 1:37 AM to 1:37 AM, Degraded performance from 1:37 AM to 2:09 AM, Operational from 2:09 AM to 2:09 AM

Agent Console

Operational from 1:37 AM to 1:37 AM, Degraded performance from 1:37 AM to 2:09 AM, Operational from 2:09 AM to 2:09 AM

Updates
  • Resolved
    Resolved

    Our automated monitoring service has detected that the Agent Console is back up: hit your browser's reload button one last time and you should receive fully-updated counters, and all notifications in time.

    Our Technical team is still investigating this issue's root cause.

  • Investigating
    Investigating

    Our automated monitoring service has detected that the Agent Console is currently suffering a minor incident: it is displaying incomplete counters, missing notifications or receiving notifications late. Hit your browser's reload button to get fresh content !

    Our Technical team has been notified and is investigating this issue.