Alcmeon - Agent console down (automated) – Incident details

All systems operational

Agent console down (automated)

Resolved
Major outage
Started about 1 month agoLasted 8 minutes

Affected

Global

Operational from 9:56 AM to 9:56 AM, Major outage from 9:56 AM to 10:04 AM, Operational from 10:04 AM to 10:04 AM

Agent Workspace

Operational from 9:56 AM to 9:56 AM, Major outage from 9:56 AM to 10:04 AM, Operational from 10:04 AM to 10:04 AM

Updates
  • Resolved
    Resolved

    Our automated monitoring service has detected that the Agent Console is back up.

    Our technical team is still investigating the root cause of this problem.

  • Investigating
    Investigating

    Our automated monitoring service has detected that the Agent Console is currently suffering a blocking incident.

    Our Technical team has been notified and is investigating this issue.