Alcmeon - Infractructure failure – Détails de l'incident

From 2024-12-11 10:08 UTC+1 to 2024-12-11 10:28 UTC+1, a failure in our infrastructure resulted in a service disruption.

Impact:

- All Brands and Channels were affected.

- Bots, Publish, and Inmessage functionalities failed due to timeout issues.

The incident was fixed and further improvement in our infrastructure are planned to avoid any further occurence.