Alcmeon - Historique des incidents

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alc.cx URL Shortener - Panne majeure

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api.alcmeon.com - Opérationnel

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Historique des incidents

nov. 2025

alc.cx URL Shortener (automated)
  • Résolu
    Résolu

    Our automated monitoring service has detected that the alc.cx URL Shortener is currently suffering a blocking incident.

    Our Technical team has been notified and is investigating this issue.

alc.cx URL Shortener (automated)
  • Résolu
    Résolu

    Our automated monitoring service has detected that the alc.cx URL Shortener is back up.

    Our technical team is still investigating the root cause of this problem.

  • Détecté
    Détecté

    Our automated monitoring service has detected that the alc.cx URL Shortener is currently suffering a blocking incident.

    Our Technical team has been notified and is investigating this issue.

Agent console down (automated)
  • Résolu
    Résolu

    Our automated monitoring service has detected that the Agent Console is back up.

    Our technical team is still investigating the root cause of this problem.

  • Détecté
    Détecté

    Our automated monitoring service has detected that the Agent Console is currently suffering a blocking incident.

    Our Technical team has been notified and is investigating this issue.

Agent console down (automated)
  • Résolu
    Résolu

    Our automated monitoring service has detected that the Agent Console is back up.

    Our technical team is still investigating the root cause of this problem.

  • Détecté
    Détecté

    Our automated monitoring service has detected that the Agent Console is currently suffering a blocking incident.

    Our Technical team has been notified and is investigating this issue.

alc.cx URL Shortener (automated)
  • Résolu
    Résolu

    Our automated monitoring service has detected that the alc.cx URL Shortener is back up.

    Our technical team is still investigating the root cause of this problem.

  • Détecté
    Détecté

    Our automated monitoring service has detected that the alc.cx URL Shortener is currently suffering a blocking incident.

    Our Technical team has been notified and is investigating this issue.

oct. 2025

Connectivity issue with Meta
  • Résolu
    Résolu

    This incident has been confirmed by Meta.

  • Surveillé
    Surveillé

    The problem seem to have disappered without any action on our part.

    We are still investigating with Meta and our cloud provider to find the root cause of this incident.

  • Identifié
    Identifié

    Connectivity issue between our cloud provider and Meta caused issue that prevent 50 % of message to be sent on Facebook, Whatsapp (cloud api), Instagram.

api.alcmeon.com is down (automated)
  • Résolu
    Résolu

    Our automated monitoring service has detected that api.alcmeon.com is back up.

    Our technical team is still investigating the root cause of this problem.

  • Détecté
    Détecté

    Our automated monitoring service has detected that api.alcmeon.com is currently suffering a blocking incident.

    Our Technical team has been notified and is investigating this issue.

sept. 2025

alc.cx URL Shortener (automated)
  • Postmortem
    Postmortem

    This is a false alert, due to a error in our monitoring.

  • Résolu
    Résolu

    Our automated monitoring service has detected that the alc.cx URL Shortener is currently suffering a blocking incident.

    Our Technical team has been notified and is investigating this issue.

alc.cx URL Shortener (automated)
  • Postmortem
    Postmortem

    This was a false alert on our monitoring system.

  • Résolu
    Résolu

    Our automated monitoring service has detected that the alc.cx URL Shortener is back up.

    Our technical team is still investigating the root cause of this problem.

  • Détecté
    Détecté

    Our automated monitoring service has detected that the alc.cx URL Shortener is currently suffering a blocking incident.

    Our Technical team has been notified and is investigating this issue.

Ongoing incident
  • Résolu
    Résolu

    This incident has been resolved.

    One of our server was unavailable. The outage resulted due to a problem from our provider. We spawned a replacement to host the services.

  • Identifié
    Identifié

    We are currently experiencing an incident on our platform.

    Our technical team is actively working to resolve the problem, and we will get back to you with more information as soon as possible.

    We apologize for the inconvenience and thank you for your understanding.

api.alcmeon.com is down (automated)
  • Résolu
    Résolu

    Our automated monitoring service has detected that api.alcmeon.com is back up.

    Our technical team is still investigating the root cause of this problem.

  • Détecté
    Détecté

    Our automated monitoring service has detected that api.alcmeon.com is currently suffering a blocking incident.

    Our Technical team has been notified and is investigating this issue.

sept. 2025 à nov. 2025

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