Alcmeon - Agent console down (automated) – Incident details

All systems operational

Agent console down (automated)

Resolved
Major outage
Started 3 months agoLasted about 1 hour

Affected

Global

Operational from 6:43 AM to 6:43 AM, Major outage from 6:43 AM to 7:38 AM, Operational from 7:38 AM to 7:38 AM

Agent Console

Operational from 6:43 AM to 6:43 AM, Major outage from 6:43 AM to 7:38 AM, Operational from 7:38 AM to 7:38 AM

Updates
  • Resolved
    Resolved

    Our automated monitoring service has detected that the Agent Console is back up.

    Our technical team is still investigating the root cause of this problem.

  • Investigating
    Investigating

    Our automated monitoring service has detected that the Agent Console is currently suffering a blocking incident.

    Our Technical team has been notified and is investigating this issue.