Alcmeon - Agent console missing updates (automated) – Incident details

All systems operational

Agent console missing updates (automated)

Resolved
Degraded performance
Started 2 days agoLasted 33 minutes

Affected

Global

Operational from 11:36 AM to 11:36 AM, Degraded performance from 11:36 AM to 12:09 PM, Operational from 12:09 PM to 12:09 PM

Agent Workspace

Operational from 11:36 AM to 11:36 AM, Degraded performance from 11:36 AM to 12:09 PM, Operational from 12:09 PM to 12:09 PM

Updates
  • Resolved
    Resolved

    Our automated monitoring service has detected that the Agent Console is back up: hit your browser's reload button one last time and you should receive fully-updated counters, and all notifications in time.

    Our Technical team is still investigating this issue's root cause.

  • Investigating
    Investigating

    Our automated monitoring service has detected that the Agent Console is currently suffering a minor incident: it is displaying incomplete counters, missing notifications or receiving notifications late. Hit your browser's reload button to get fresh content !

    Our Technical team has been notified and is investigating this issue.