Alcmeon - Agent console down (automated) – Incident details

All systems operational

Agent console down (automated)

Resolved
Operational
Started about 3 years agoLasted about 2 hours

Affected

Global

Operational from 1:07 PM to 3:12 PM

Agent Workspace

Operational from 1:07 PM to 3:12 PM

Updates
  • Update
    UTC
    Update

    This incident has been resolved as a false positive.

  • Resolved
    UTC
    Resolved

    Our automated monitoring service has detected that the Agent Console is back up.

    Our technical team is still investigating the root cause of this problem.

  • Investigating
    UTC
    Investigating

    Our automated monitoring service has detected that the Agent Console is currently suffering a blocking incident.

    Our Technical team has been notified and is investigating this issue.