Alcmeon - Agent console down (automated) – Incident details

All systems operational

Agent console down (automated)

Resolved
Major outage
Started over 1 year agoLasted 29 minutes

Affected

Global

Major outage from 1:36 AM to 2:05 AM, Operational from 2:05 AM to 2:05 AM

Agent Workspace

Major outage from 1:36 AM to 2:05 AM, Operational from 2:05 AM to 2:05 AM

Updates
  • Resolved
    UTC
    Resolved

    Our automated monitoring service has detected that the Agent Console is back up.

    Our technical team is still investigating the root cause of this problem.

  • Investigating
    UTC
    Investigating

    Our automated monitoring service has detected that the Agent Console is currently suffering a blocking incident.

    Our Technical team has been notified and is investigating this issue.