Alcmeon - Agent console missing updates (automated) – Incident details

Cloudflare (Infrastructure) experiencing degraded performance

Agent console missing updates (automated)

Resolved
Degraded performance
Started about 1 month agoLasted 18 minutes

Affected

Global

Operational from 8:48 AM to 8:48 AM, Degraded performance from 8:48 AM to 9:02 AM, Operational from 9:02 AM to 9:06 AM

Agent Workspace

Operational from 8:48 AM to 8:48 AM, Degraded performance from 8:48 AM to 9:02 AM, Operational from 9:02 AM to 9:06 AM

Updates
  • Resolved
    UTC
    Resolved

    Our automated monitoring service has detected that the Agent Console is back up: hit your browser's reload button one last time and you should receive fully-updated counters, and all notifications in time.

    Our Technical team is still investigating this issue's root cause.

  • Investigating
    UTC
    Investigating

    Our automated monitoring service has detected that the Agent Console is currently suffering a minor incident: it is displaying incomplete counters, missing notifications or receiving notifications late. Hit your browser's reload button to get fresh content !

    Our Technical team has been notified and is investigating this issue.