Alcmeon - Agent console down (automated) – Incident details

All systems operational

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Agent console down (automated)

ResolvedMajor outage15 minutes

Affected

Global

Major outage from 2:34 PM to 2:49 PM, Operational from 2:49 PM to 2:49 PM

Agent Workspace

Major outage from 2:34 PM to 2:49 PM, Operational from 2:49 PM to 2:49 PM

  • ResolvedUTC

    Our automated monitoring service has detected that the Agent Console is back up.

    Our technical team is still investigating the root cause of this problem.

  • InvestigatingUTC

    Our automated monitoring service has detected that the Agent Console is currently suffering a blocking incident.

    Our Technical team has been notified and is investigating this issue.